OUR POLICIES AND SYSTEMS

Your piping solutions

OUR BUSINESS: Pipe welding, Fabrication and many associated services.

CLIENT BASE: Mining, Municipal Water, Rural and Government.

CUSTOMER SERVICE:

The key principle in our approach to customer service is to develop lasting Client relationships by providing exceptional stakeholder value. We strive for an environment of pride, trust, competence and respect through high motivation, reliability and flexibility. Our goal is to be the benchmark in our industry, recognised for our:

Approachable/innovative style.
Business practice ethics.
Strong customer focus delivering a high-quality, timely, cost-effective service through a motivated, competent and focused Team.
High HSEQ Standards, including protecting the mental/physical health, safety and wellbeing of all workers and others affected by our operations.

OCCUPATIONAL HEALTH AND SAFETY:

POLYFUSE recognises that the health, safety and welfare of employees, contractors, clients and visitors at our sites are our prime responsibility. We’re committed to ensuring a safe and healthy working environment for all and the prevention of work-related injuries and illness in accordance with occupational health and safety legislation. We strive for zero incidents and work towards this by having measurable, annual objectives and targets.

We’ve established comprehensive safety systems and a culture within our organisation that promotes high standards of safety, wellbeing and mental/physical health. We’re flexible enough to meet client needs but at the same time work to industry best practice. All our employees are trained and place a high value on their own safety and those around them.

Daily Pre-Start, monthly Toolbox Meetings, JHA’s, Project Risk Registers and Project Management Plans and regular Management meetings are integral to our operations. Our commitment extends to all POLYFUSE sites and is reviewed through developments in community expectation, management practices, science and technology and changes to legislation and best practice.

OUR VALUES:

• Treat all Clients with respect.

• Develop mutually beneficial relationships to deliver higher levels of innovation and reward than could be achieved by

operating independently.

• Help each other grow.

• Appreciate that strong relationships are crucial by providing a value-added service.

ENVIRONMENTAL:

Our Environmental Policy is to be a responsible corporate citizen protecting the environment. Minimising the effects of climate change and promoting sustainability are major considerations. We’re committed to complying with accepted environmental practices and striving for continual improvement, with minimal waste and pollution.

Our primary environmental objectives are to prevent irreversible environmental damage through:

Managing our processes, our materials and our people to minimise the environmental impact of our operations.
Reusing and recycling materials and avoiding the needless use of resources.
Improving the efficiency of our energy usage.
Minimising and controlling spills.
Constantly reviewing objectives and targets, particularly noise, visual and other impacts on the local environment.
Understanding the environmental requirements of clients and the relevant authorities.
Ensuring all our plant, vehicles and equipment regularly undergo normal servicing.
Encouraging all employees to understand and implement our environmental objectives in their daily work through regular communication and training.
Working closely with suppliers to minimise the impact of their operations on the environment through our quality purchasing practices.

ACCREDITATION:

To prove we can meet best practices and standards we're accredited to;

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
Preferred Tier 1 HSE Contractor for Water Corporation of WA

We take our certification very seriously and use our quality systems to best effect to ensure we can deliver the best possible service to you.

SPECIALISED INFORMATION MANAGEMENT SYSTEM (SIMS):

SIMS is fundamental to the operation of POLYFUSE and to our document control system. It’s an electronic database system available to all employees at our Head Office as well as remote/site-based locations. This ensures business processes are completed uniformly across work sites and the data entered is seen real-time by both Office and site-based employees.

The system has been custom built to control a wide range of business functions, including health & safety, estimating, procurement, project management, quality, weld management and multiple administrative functions.

Some of the major features are:

Safety - able to record/view statistics, incidents reported, JHA’s and Safety Data Sheets.
HR/Employee features - clock on/off, record/track employee details including inductions, qualifications, medicals and document expiry dates.
Document Records - ability to record and track revisions of registered forms, policies, procedures and work instructions enabling fast access to documents by all users.
Assets - track testing/tagging data, calibration and service/maintenance history.

SUMMARY:

Our primary objective is to always deliver expert timely, cost-effective services to all Clients on an ongoing basis. This is assisted through maintaining strong relationships with our suppliers and contractors.

Executive management recognises that a complete commitment to quality throughout our operations is vital for continued success. This has resulted in our comprehensive HSEQ System. Communication, understanding and conformity with our policies and procedures are essential.

Recognising the health, safety and welfare of employees, clients, contractors, and visitors at our sites are paramount, we’re committed to ensuring a safe and healthy working environment for all.

Environmentally, we strive to minimise the effects of climate change. We’re committed to comply with accepted environmental practices, promote sustainability and minimise waste/pollution.

Our HSEQ System and quality objectives are constantly monitored and reviewed to ensure relevance and the needs of Clients and POLYFUSE are being met. Prospective system changes are communicated and understood with all employees before implementation. Corrective Action is integral to what we do.

POLYFUSE also recognise the importance of continuing research, education and continual improvement to our HSEQ System, and commit the entire organisation to consistently meeting the requirements of relevant International Standards.